Client Portal > Check a client's or file's Portal status


Check a client's or file's Portal status

This topic covers:

        Checking from the Contacts main view

        Checking from file details

        Checking from contact details

        Checking from the Files main view

Checking from the Contacts main view

        A special icon indicates which contacts have Portal access.

        Filter the list to Portal Users. Only contacts with Portal access are listed. If your firm is not set to display the All File Contacts filter, the Portal Users list includes only clients on files that you can access.

Checking from contact details

        If a contact has been given access to the Portal, the business card view says "Client Portal: Enabled".


        Click Manage Portal in contact details—the Client Portal dialog indicates when they last logged in, and which files they've been given access to.

Checking from the Files main view

        A special icon indicates which files have been shared to clients in the Portal.

Checking from file details

        In the People on File list in the General view of file details, a special icon indicates which contacts have Portal access. If the contact has access on this file, the background swirl is blue rather than grey.

        In the Portal view of file details, click Manage Portal—the Client Portal screen indicates which clients on this file have Portal access to it.


        In the People on File list in the General view of file details, or in the Manage Portal screen available from the Portal view, select the client and click Portal Invite. The Client Portal screen indicates when they last logged in, and which files they've been given access to.

        Manage a client's Portal access

        Share files with clients

        Share documents, notes, appointments, and tasks with clients

        Share file custom fields with clients

        View a list of items shared with clients on a file

 


Amicus Cloud (July 2023)

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