Phone Calls > Create a follow-up task from a phone call


Create a follow-up task from a phone call

From a Phone Calls details window:

1.     Click Follow-Up in the footer to display the following Action menu:

2.     Selecting an Action creates a new task with default information from the phone call. Listed below are the fields that are auto-populated.

        If Create Task is selected, a Task dialog displays:

o        File –  Associated File

o        Body –  Regarding call on [Date/Time] with [Contact on Phone Call] - [Status]

        If Send as Email is selected, an Email window displays:

o        Subject –  Re: Call with [Contact on Phone Call]

o        File –  Associated File

o        Body –  Regarding call on [Date/Time] with [Contact on Phone Call] - [Status]

        If Make Phone Call is selected, a New Phone Call dialog displays:

o        File –  Associated File

o        Body –  Regarding call on [Date/Time] with [Contact on Phone Call] - [Status] [Phone Call Body]

        If Schedule Appointment is selected, an Appointment dialog displays:

o        Subject –  Re: Call with [Contact on Phone Call]

o        File –  Associated File

o        Body –  Regarding call on [Date/Time] with [Contact on Phone Call] - [Status]

        If Add Note is selected, a New Note dialog displays:

o        File –  Associated File

o        Body –  Regarding call on [Date/Time] with [Contact on Phone Call] - [Status] [Phone Call Body]

        Create a phone call

        Tasks


Amicus Cloud (July 2023)

Copyright